Customer entry points
Branded QR and NFC experiences give guests a simple way to leave feedback or contact the business without calling or waiting.
FP
FastPass Feedback
Customer feedback and issue recovery for local businesses
Built for restaurants, dentists, and other local businesses
FastPass Feedback helps local businesses collect customer feedback and resolve issues faster.
We provide branded QR and NFC experiences that let guests leave a review, send private feedback, or contact management. Teams see the work in one dashboard with alerts, assignments, and follow-up tracking.
Operational workflow
Managers get a single inbox with assignments, internal notes, reply drafts, and issue history.
Live notifications
Email and SMS alerts keep the right team members informed when a new issue or reply needs attention.
How it works
Guests scan once, managers stay in control.
FastPass keeps the public experience simple and makes the operational side easy to manage.
01
Scan
Guests scan a QR code or tap NFC to open the branded business page.
02
Capture
They choose a review path, a private message path, or an offer.
03
Resolve
Managers see the case, get alerts, and follow up from the dashboard.